(Coca-Cola), Sanders Rowland with Bob Terrell
(1986).
Papa Coke: Sixty-Five Years Selling Coca-Cola.
(Asheville, NC: Bright Mountain Books, 224 p.). Rowland,
Sanders, 1906- ; Coca-Cola Company; Sales personnel--United
States--Biography.
(Domino's), Donald J. Vlcek, Jr. with Jeffrey
P. Davidson (1992).
The Domino Effect: How To Grow Sales, Profits, and Market Share
Through Super Vision. (Homewood, IL: Business One Irwin,
270 p.). Domino's Pizza (Firm); Sales management; Industrial
management; Pizza industry--United States.
(Ferrari North America) Gian Luigi
Longinotti-Buitoni with Kip Longinotti-Buitoni (1999).
Selling Dreams: How To Make Any Product Irresistible.
(New York, NY: Simon & Schuster, 335 p.). Businessman,
President/CEO of Ferrari North America. Selling--Psychological
aspects; Marketing--Psychological aspects.
(S. Lichtenberg & Co.), Carl Goldstein (2007).
Behind the Curtain: Life of a Salesman. (Philadelphia,
PA: XLibris, 128 p.). Sales executives--United
States--Biography; sales--textiles. Senior VP, S. Lichtenberg &
Co. Commentary on state of
American business, its strengths and weaknesses
(Mary Kay Cosmetics),
Gillian Hennessy-Ortega (2005).
It's Not Where You Start But Where You Finish! The Remarkable
Story of How G. Ortega Became One of the Country's Top Sales
Professionals. (Hoboken, NJ: Wiley, 208 p.). National
Sales Director, Mary Kay, Inc. Hennessy-Ortega, Gillian; Mary
Kay Cosmetics; Selling; Selling--Vocational guidance; Success in
business.
(Microsoft), Doug Dayton (1997).
Selling Microsoft: Sales Secrets from inside the World's Most
Successful Company. (Holbrook, MA: Adams Media Corp.,
307 p.). Microsoft Corporation; Selling--Case studies;
Selling--Computer programs--Case studies; Computer
software--Marketing--Case studies.
(National Cash Register), Roy Wilder Johnson
(1932). The Sales Strategy of John H. Patterson, Founder of
the National Cash Register Company. (Chicago, IL: The
Dartnell Corp., 344 p.). Patterson, John Henry, 1844-1922;
National Cash Register Company; Salesmen and salesmanship.
(National Cash Register), George Francis
Taubeneck (1937). They Didnt' Know They Wanted It; How John
H. Patterson Developed the Specialty Selling Formula.
(Detroit, MI: Business News Publishing Co., 222 p.). Patterson,
John Henry, 1844-1922; National cash register company, Dayton,
O.; Salesmen and salesmanship.
(Pfizer), Jamie Reidy (2005).
Hard Sell: The Evolution of a Viagra Salesman. (Kansas
City, MO: Andrews McMeel Pub., 224 p,). Pfizer Salesman from
1995 to 1999. Selling--Drugs--Popular works; Sildenafil--Popular
works. Pharmaceutical sales.
(Ronco Inventions LLC), Ron Popeil with
Jefferson Graham (1995).
The Salesman of the Century: Inventing, Marketing and Selling on
TV: How I Did It and How You Can Too! (New York, NY:
Delacorte Press, 306 p.). Popeil, Ron; Businesspeople--United
States--Biography; Success in business--United States;
Inventions--United States--Marketing; New products--United
States--Marketing; Television advertising--United States;
Teleshopping--United States.
(Xerox), David Dorsey (1994).
The Force. (New York, NY: Random House, 315 p.). Xerox
Corporation, Sales Executives, Office Equipment Industry.
(Z-Systems), B. B. Abraham (2001).
Jakarta Journal: Confessions of a Software Road Warrior.
(Omaha, NE: iUniverse, 135 p.). Abraham, B. B., software; sales
executives--United States.
Pierre Berton (1963). The Big Sell; An
Introduction to the Black Arts of Door-to-Door Salesmanship &
Other Techniques. (New York, NY: Knopf, 239 p.). Salesmen
and salesmanship--Anecdotes, facetiae, satire, etc.
Frank Bettger (1992).
How I Raised Myself from Failure to Success in Selling.
(New York, NY: Simon & Schuster, 192 p. [orig. pub. 1949]).
Bettger, Frank; Sales personnel--Biography;
Selling--Psychological aspects.
Nicole Woolsey Biggart (1989).
Charismatic Capitalism: Direct Selling Organizations in America.
(Chicago, IL: University of Chicago Press, 223 p.). Direct
selling--United States; Sales personnel--United States;
Commercial agents--United States.
Robert C. Blattberg, Scott A. Neslin (1990).
Sales Promotion: Concepts, Methods, and Strategies.
(Englewood Cliffs, NJ: Prentice Hall, 513 p.). Blattberg-Polk
Brothers Distinguished Professor of Retailing at the Kellogg
School of Management (Northwestern University). Sales promotion.
Lee Boyan (1989).
Successful Cold Call Selling: Over 100 New Ideas, Scripts, and
Examples from the Nation's Foremost Sales Trainer. (New
York, NY: American Management Association, 275 p. [2nd ed.]).
Selling; Direct selling; Telephone selling.
Richard Cummings (1987).
Contemporary Selling. (San Diego, CA: Harcourt Brace
Jovanovich, 512 p.). Selling.
Asaf Darr (2006).
Selling Technology: The Changing Shape of Sales in an
Information Economy. (Ithaca, NY: Cornell University
Press, 143 p.). Senior Lecturer in Organization Studies
(University of Haifa, Israel). Selling--High technology;
Selling--Technological innovations; Selling--Social aspects;
Information technology--Social aspects. Look at high-tech markets from
within, through the experience of salespeople, purchasing
agents, engineers who construct markets for emergent
technologies through daily sales
interactions.
James F. Evered (1982).
A Motivational Approach to Selling. (New York, NY:
AMACOM, 232 p.). Selling.
Walter A. Friedman (2004).
Birth of a Salesman: The Transformation of Selling in America.
(Cambridge, MA: Harvard University Press, 368 p.). Co-Editor
(Business History Review). Sales management--United States.
Charles Futrell (1992).
Personal Selling: How To Succeed in Sales. (Homewood,
IL: Business One Irwin, 509 p.). Selling; Sales management;
Selling--Case studies; Sales management--Case studies.
--- (2001).
Sales Management: Teamwork, Leadership, and Technology.
(Fort Worth, TX: Harcourt College Publishers, 568 p. [6th ed.]).
Sales management.
--- (2003).
Fundamentals of Selling: Customers for Life. (Boston,
MA: Irwin/McGraw-Hill, 448 p. [8th ed.]). Selling.
--- (2003).
ABC's of Relationship Selling. (Boston, MA: McGraw-Hill,
470 p. [7th ed.]). Selling.
Joe Girard with Robert Casemore (1995).
Mastering Your Way to the Top: Secrets for Success from the
World's Greatest Salesman and America's Leading Businesspeople.
(New York, NY: Warner Books, 242 p.). Selling; Success in
business--United States; Sales executives--United States;
Businesspeople--United States; Businesswomen--United States.
Gerhard Gschwantdner (2006).
Everything I Know About Sales Success: The World’s Greatest
Business Minds Reveal Their Winning Secrets. (New York,
NY: McGraw-Hill, 224 p.). Founder and Publisher of Selling
Power. Businesspeople--Biography; Chief executive
officers--Attitudes; Executive ability--Case studies;
Leadership--Case studies; Success in business--Case studies.
Insights into sales
success of some of most highly respected names in business;
diverse array of "patterns of success".
Richard Hodge and Lou Schacter (2006).
The Mind of the Customer: How Great Companies like UPS, Lexus,
and Nokia Have Reinvented the Sales Process To Accelerate Their
Customers' Success. (New York, NY: McGraw-Hill, 242 p.).
Founder, Real Learning Company; Senior Vice President for Design
and Development at the Real Learning Company. Selling; Success
in business. Four-pillared
approach: 1) Understand; 2) Create; 3) Communicate, 4) Manage.
Edwin P. Hoyt (1962).
The Supersalesmen. (Cleveland, OH: World Pub. Co., 281
p.). Salesmen and salesmanship.
Guy Kawaski (1992).
Selling the Dream: How to Promote Your Product, Company, or
Ideas, and Make a Difference Using Everyday Evangelism.
(New York, NY: HarperBusiness, 337 p.). Selling; Sales
promotion; Marketing--Management; Product management.
Gian Luigi Longinotti-Buitoni with Kip
Longinotti-Buitoni (1999).
Selling Dreams: How To Make Any Product Irresistible.
(New York, NY: Simon & Schuster, 335 p.). Businessman,
President/CEO of Ferrari North America. Selling--Psychological
aspects; Marketing--Psychological aspects. Dream (designer) products must be
created, must prophesy customers' future wants, must attach
themselves to customers, must modify customers' perceived
added-value to magnify dream's impact.
Ed. Jeff Martin (2008).
The Customer Is Always Wrong: The Retail Chronicles.
(Berkeley, CA: Soft Skull Press, 192 p.). Sales personnel
--Humor; Selling --Humor. Retail selling as rite of passage.
Cross-section of writers, humorists
captures mundane tasks, indignant exchanges with impossible
customers in hilarious collection of personal essays.
Richard Maxwell and Robert Dickman (2007).
The Elements of Persuasion: Use Storytelling Techniques to Pitch
Better, Sell Faster, and Win More Business. (New York,
NY: Harper, 256 p.). Selling; Persuasion (Psychology); Success
in business--Psychological aspects; Business communication;
Storytelling. Successful communication through narrative.
Five major components of
communicating through narrative: Passion, Hero, Antagonist,
Action.
Smith McLandress (1977).
Traveling Man: The Adventures of a 20th Century Salesman.
(Appleton, WI: McLandress, 344 p.). McLandress, Smith, 1899- ;
Traveling sales personnel--United States--Biography; Paper
industry--United States.
Robert B. Miller and Stephen E. Heiman, with
Tad Tuleja (1985).
Strategic Selling: The Unique Sales System Proven Successful by
America's Best Companies. (New York, NY: Morrow, 319
p.). Selling.
Robert B. Miller and Stephen E. Heiman with
Tad Tuleja (1987).
Conceptual Selling: The Revolutionary System for Face-to-Face
Selling Used by America's Best Companies. (Berkeley, CA:
Miller-Herman, 320 p.). Selling.
Art Mortell (1973).
Anatomy of a Successful Salesman. (Rockville Centre, NY:
Farnsworth Pub. Co., 207 p.). Selling; Success in business.
--- (1991).
World Class Selling: How To Turn Adversity into Success.
(Chicago, IL: Dearborn Financial Pub., 223 p.). Selling; Success
in business.
Don Peppers (1995).
Life's a Pitch: Then You Buy. (New York, NY: Doubleday,
261 p.). Sales promotion; Selling; Persuasion (Psychology).
Don Peppers and Martha Rogers (1993).
The One to One Future: Building Relationships One Customer at a
Time. (New York, NY: Doubleday, 443 p.). Market
segmentation; Sales promotion; Consumers' preferences; Customer
relations.
James W. Pickens (1989).
The Art of Closing Any Deal: How To Be a "Master Closer" in
Everything You Do. (New York, NY: Shapolsky
Publications, 254 p.). Selling; Sales management.
Neil Rackham (1988).
SPIN Selling. (New York, NY: McGraw-Hill, 197 p.).
Selling.
Neil Rackham, Richard Ruff (1991).
Managing Major Sales: Practical Strategies for Improving Sales
Effectiveness. (New York, NY: HarperBusiness, 259 p.).
Sales management.
Neil Rackham, John R. DeVincentis (1999).
Rethinking the Sales Force: Redefining Selling To Create and
Capture Customer Value. (New York, NY: McGraw-Hill, 308
p.). Sales management; Selling.
Penrose Scull with Prescott C. Fuller (1967).
From Peddlers to Merchant Princes; A History of Selling in
America. (Chicago, IL: Follett Pub. Co., 274 p.).
Selling--History.
Anneke Seley and Brent Holloway (2008).
Sales 2.0: Improve Business Results Using Innovative Sales
Practices and Technology. (Hoboken, NJ: Wiley, 256 p.).
Designer of Oracle's Inside Sales Operation; Manages Sales Team
at Verint Systems. Selling --Data processing; Selling
--Technological innovations; Sales management --Technological
innovations. How new web technologies are transforming sales
practices; emerging Sales 2.0 phenomenon -
new approach to generating revenue;
how it is
characterized, why it is imperative for company’s long-term
success, how anyone can get started; how to redeploy sales teams for
greater bottom-line results; differences between Sales 2.0,
traditional selling; how industry leaders achieved phenomenal
results, competitive advantage.
Clara C. Shih (2009).
The Facebook Era: Tapping Online Social Networks to Build Better
Products, Reach New Audiences, and Sell More Stuff.
(Upper Saddle River, NJ: Prentice Hall, 236 p.). Founder, Board
of Member of Camp Amelia Technology Literacy Group. Facebook
(Electronic resource); Business enterprises --Computer networks;
Online social networks. How business people can leverage social
networking to change way they do business, profit from
it.
Robert L. Shook (1978).
Ten Greatest Salespersons: What They Say about Selling.
(New York, NY: Harper & Row, 194 p.). Sales personnel--United
States--Interviews; Selling.
--- (1995).
The Greatest Sales Stories Ever Told: From the World's Best
Salespeople. (New York, NY: McGraw-Hill, 247 p.).
Selling; Selling--Case studies.
Compiled by Robert L. Shook, Eric Yaverbaum.
(1996).
I'll Get Back to You: 156 Ways To Get People To Return Your
Phone Calls. (New York, NY: McGraw-Hill, 190 p.).
Telephone selling.
Earl Shorris (1994).
A Nation of Salesmen: The Tyranny of the Market and the
Subversion of Culture. (New York, NY: Norton, 352 p.).
Selling--History; Selling--Social aspects--History; Sales
personnel--United States--History.
Tim Smith (2001). Loyalty-Based Selling:
The Magic Formula for Becoming the #1 Sales Rep. (New York,
NY: AMACOM, 162 p.). Salesman. Selling; Customer loyalty.
Timothy B. Spears (1995).
100 Years on the Road: The Traveling Salesman in American
Culture. (New Haven, CT: Yale University Press, 300 p.).
Traveling Sales Personnel in Literature, American Literature.
Nadine A. Thompson, Angela E. Soper (2007).
Values Sell: Transforming Purpose into Profit Through Creative
Sales and Distribution Strategies. (San Francisco, CA:
Berrett-Koehler, 163 p.). Selling; Physical distribution of
goods--Management; Social responsibility of business; Success in
business.
Jacques Werth and Nicholas E. Ruben (1996).
High Probability Selling: Re-Invents the Selling Process.
(Newtown, PA: Abba, PA, 178 p.). Selling.
Carol S. Wharton (2002).
Framing a Domain for Work and Family: A Study of Women in
Residential Real Estate Sales Work. (Lanham, MD:
Lexington Books, 165 p.). Women real estate agents; Women in
real estate.
Jack Wichert (1984).
How To Be a Successful Salesperson. (Englewood Cliffs,
NJ: Prentice-Hall, 205 p.). Selling.
Larry Wilson with Hersch Wilson (1987).
Changing the Game: The New Way to Sell. (New York, NY:
Simon & Schuster, 286 p.). Selling.
Zig Ziglar (2003).
Selling 101: What Every Successful Sales Professional Needs To
Know. (Nashville, TN: Thomas Nelson Publishers, 102 p.).
Selling; Success in business.
_________________________________________________________________________________
LINKS
Sales
& Marketing Executives-International, Inc.
www.smei.org
Worldwide association of sales and marketing management. Founded
in 1935, SME is the primary forum in which the world's top sales
and marketing managers meet.
Selling Power Magazine
http://www.sellingpower.com/
Solutions for Sales Management Selling Power magazine is written
in language that sales managers and top sales professionals can
understand. Selling Power magazine delivers solutions to sales
managers that enable them to train, educate and motivate their
team faster, better and inexpensively. Selling Power editors
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