Management Links
MANAGEMENT: Human Capital

"Profitability is the Key to Value. If You've Got it, Flaunt It. If You Don't Have It, Get It (business strategy). If You Can't Get It, Get Out (capital strategy)."

--- Bill Fruhan, Professor of Finance, Harvard Business School, author of: Financial Strategy: Studies in the Creation, Transfer, and Destruction of Shareholder Value.

2007 - Society for Human Resource Management’s 2007 Job Satisfaction Survey Report listed top five contributors to job satisfaction: 1) Compensation/pay; 2) Benefits; 3) Job security; 4) Flexibility to balance work/life issues; 5) The ability to communicate effectively with management. 

(Blue Shield of California), Bruce Bodaken and Robert Fritz; foreword by Peter Senge (2006). The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance. (New York, NY: Free Press, 208 p.). Chairman, President, and CEO of Blue Shield of California. Personnel management; Performance--Management. Manager's awareness of unmet expectations, decision how to handle them.

(Eaton), Donald N. Scobel (1981). Creative Worklife. (Houston, TX: Gulf Pub. Co., 244 p.). Eaton Corporation; Industrial relations--United States--Case studies; Machinery industry--United States--Personnel management--Case studies.

(ICI Industries), John Harvey-Jones (1994). All Together Now. (London, UK: Heinemann, 211 p.). Former Chairman, ICI Industries. Personnel management; Performance; Employees--Recruiting.

(Mary Kay Cosmetics), Mary Kay Ash (1984). Mary Kay on People Management. (New York, NY: Warner Books, 184 p.). Founder (Mary Kay Cosmetics). Mary Kay Cosmetics; Personnel management; Cosmetics industry--Personnel management.

(Mullen Advertising), James X. Mullen (1995). The Simple Art of Greatness: Building, Managing, and Motivating a Kick-ass Workforce. (New York, NY: Viking, 216 p.). Founder, Mullen Advertising. Employee motivation; Personnel management; Entrepreneurship. Philosophy on employee motivation.

(Western Electric), Richard Gillespie (1991). Manufacturing Knowledge: A History of the Hawthorne Experiments. (New York, NY: Cambridge University Press, 282 p.). Industrial management--Research--United States--Case studies. 1924-1933 experiments undertaken by Western electric company at its Hawthorne works in Chicago: What motivates workers to work harder? What can management do to create contented and productive workforce? 

(Yahoo), Libby Sartain with Martha I. Finney (2003). HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business. (New York, NY: AMACOM, 253 p.). Senior Vice President of Human Resources and Chief People Yahoo; Journalist. Personnel management; Personnel departments--Management; Personnel management--Vocational guidance; Customer relations; Industrial relations.

(Yahoo), Libby Sartain, Mark Schumann (2006). Brand from the Inside: Eight Essentials To Emotionally Connect Your Employees to Your Business. (San Francisco, CA: Jossey-Bass, 272 p.). Senior Vice President of Human Resources and Chief People Yahoo; Principal and Communication Consultant (Towers Perrin). Employee motivation; Brand name products. How to motivate employees to consistently deliver experience the customer brand promises. 

Brian E. Becker, Mark A. Huselid, and Richard W. Beatty (2009). The Differentiated Workforce: Transforming Talent into Strategic Impact. (Cambridge, MA: Harvard Business Press, 256 p.). Professor of Human Resources in the School of Management (SUNY Buffalo); Professors of Human Resource Management in the School of Management and Labor Relations (Rutgers University). Personnel management; Human capital --Management; Strategic management; Organizational effectiveness. Company's talent as investment to be managed like portfolio for strategy execution - disproportionate investments in jobs that create most wealth; too much time, money spent on low performers; not enough necessary resources, development opportunities, rewards for high performers.

Gary S. Becker (1993). Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education. (Chicago, IL: University of Chicago Press, 390 p. [3rd ed.]). Nobel Prize Winning Economist. Education--Economic aspects--United States; Manpower policy--United States; Human capital--United States.

Brian E. Becker, Mark A. Huselid, David Ulrich (2001). The HR Scorecard: Linking People, Strategy, and Performance. (Boston, MA: Harvard Business School Press, 234 p.). Organizational effectiveness--Evaluation; Industrial management; Human capital.

Cathleen Benko, Anne Weisberg (2007). Mass Career Customization: Aligning the Workplace with Today’s Nontraditional Workforce. (Boston, MA: Harvard Business School Press, 230 p.). Vice Chairwoman, Cheif talent Officer for Deloitte L.L.P.; Senior Advisor to Deloitte Women's Initiative. Organizational change; Manpower planning; Employee retention; Career development. Personalising the worker experience is good for business; keeping employees engaged and connected will provide industry advantage.

John W. Boudreau, Peter M. Ramstad (2007). Beyond HR: The New Science of Human Capital. (Boston, MA: Harvard Business School Press, 258 p.). Professor of Management and Organization (USC's Marshall School of Business); Executive Vice President for Strategy and Finance at Personnel Decisions International (PDI). Intellectual capital; Knowledge management; Knowledge workers; Decision making; Human capital; Personnel management. HR as source of strategic advantage;  how organizations can uncover distinctive talent contributions, strategically differentiate their HR practices and metrics, more optimally allocate talent to create value.

Linda Gail Christie (1983). Human Resources--A Hidden Profit Center. (Englewood Cliffs, NJ: Prentice-Hall, 154 p.). Personnel management.

Curt Coffman and Gabriel Gonzalez Molina (2002). Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential. (New York, NY: Warner Books, 284 p.). Employee motivation; Employees--Training of; Human capital; Executive ability; Personnel management.

Thomas O. Davenport (1999). Human Capital: What It Is and Why People Invest It. (San Francisco, CA: Jossey-Bass, 251 p.). Human capital; Personnel management.

Terrence E. Deal and William A. Jenkins (1994). Managing the Hidden Organization. (New York, NY: Warner Books, 322 p.). Employee Motivation, Organizational Behavior.

Ken Dychtwald, Tamara J. Erickson, Robert Morison (2006). Workforce Crisis: How To Beat the Coming Shortage of Skills and Talent. (Boston, Ma: Harvard Business School Press, 269 P.). President and CEO of Age Wave; Executive Officer and Member of the Board of Directors (The Concours Group); Executive Vice President and Director of Research (The Concours Group). Manpower planning--United States; Personnel management--United States; Labor supply--United States. Leverage knowledge of mature workers, reengage disillusioned midcareer workers, attract, retain talented younger workers.

Jac Fitz-enz (1997). The 8 Practices of Exceptional Companies: How Great Organizations Make the Most of Their Human Assets. (New York, NY: AMACOM, 246 p.). Organizational effectiveness--Case studies; Benchmarking (Management)--Case studies.

--- (2000). The ROI of Human Capital: Measuring the Economic Value of Employee Performance. (New York, NY: AMACOM, 298 p.). Human capital; Productivity accounting; Labor economics.

Richard Florida (2002). The Rise of the Creative Class: And How It's Transforming Work, Leisure, Community and Everyday Life. (New York, NY: Basic Books, 434 p.). Creative ability--Economic aspects; Creative ability--Social aspects; Work ethic--United States; Leisure--United States; Social classes--United States; Creative ability in technology; Technology and civilization; Human capital; United States--Economic conditions--1981-2001; United States--Social conditions--1980-. 

--- (2004). The Flight of the Creative Class: Why America Is Losing the Competition for Talent-- and What We Can Do To Win Prosperity Back. (New York, NY: HarperBusiness, 326 p.). Intellectual capital--United States; Creative ability--Economic aspects--United States; Technological innovations--Economic aspects--United States; United States--Emigration and immigration--Economic aspects; United States--Economic conditions.

Bill Friedman, James Hatch, David M. Walker (1998). Delivering on the Promise: How To Attract, Manage, and Retain Human Capital. (New York, NY: Free Press, 225 p.). Partners, Arthur Andersen Human Capital Services. Personnel management; Human capital; Manpower planning. Proprietary methods for measuring, improving, developing human resources.

Charles A. Garfield (1992). Second to None: How Our Smartest Companies Put People First. (Homewood, IL: Business One Irwin, 454 p.). Management--Employee participation; Organizational change; Personnel management; Customer services.

Robert Half (1985). Robert Half on Hiring. (New York, NY: Crown, 241 p.). Employees--Recruiting.

Gary Heil, Warren Bennis, Deborah C. Stephens (2000). Douglas McGregor, Revisited: Managing the Human Side of the Enterprise. (New York, NY: Wiley, 196 p.). Personnel management.

Linda Holbeche (1999). Aligning Human Resources and Business Strategy. (Boston, MA: Butterworth-Heinemann, 461 p.). Manpower planning; Strategic planning; Human capital; Organizational change; Organizational learning; Personnel management.

Mark A. Huselid, Brian E. Becker, Richard W. Beatty (2005). The Workforce Scorecard: Managing Human Capital To Execute Strategy. (Boston, MA: Harvard Business School Press, 278 p.). Performance standards; Personnel management.

Sanford M. Jacoby (2004). The Embedded Corporation: Corporate Governance and Employment Relations in Japan and the United States. (Princeton, NJ: Princeton University Press. Howard Noble Professor of Management, Policy Studies, and History (University of California, Los Angeles). Management--Employee participation--Japan; Management--Employee participation--United States; Corporate governance--Japan; Corporate governance--United States; Personnel management--Japan; Personnel management--United States; Capitalism--Japan; Capitalism--United States; Comparative management.

Bruce E. Kaufman (1993). The Origins & Evolution of Industrial Relations in the United States. (Ithaca, NY: ILR Press, 286 p.). Professor of Economics (Georgia State University). Industrial relations -- United States -- History. 1912 - Term "industrial relations" created when President William Howard Taft proposed, Congress approved creation of nine-person investigative committee, called the Commission on Industrial Relations, to investigate conditions responsible for conflict between employers and employees after death of 20 persons in bombing of LA Times building in 1910 by two leaders of Structural Iron Workers Union.

--- (2008). Managing the Human Factor: The Early Years of Human Resource Management in American Industry. (Ithaca, NY: ILR Press/Cornell University Press, 376 p.). Professor of Economics (Georgia State University). Personnel management -- United States -- History -- 19th century; Personnel management -- United States -- History -- 20th century. Early history of employee management in American companies; origins, early development of human resource management in United States from 1870s to 1933; emergence, development as distinct management function and profession.

Henry A. Landsberger (1958). Hawthorne Revisited: Management and the Worker, Its Critics, and Developments in Human Relations in Industry. (Ithaca, NY: Cornell University, 119 p.). Roethlisberger, F. J. (Fritz Jules), 1898-1974. Management and the worker; Western Electric Company; Personnel management. 

Edward E. Lawler III; foreword by Dave Ulrich (2009). Talent: Making People Your Competitive Advantage. (San Francisco, CA: Jossey-Bass, 281 p.). Director of the Center for Effective Organizations at the University of Southern California (USC), Distinguished Professor in the USC Marshall School of Business. Personnel management. Source of competitive advantage has shifted in many organizations from reliability to innovation, flexibility; what does it take for organization that innovates to then manage effectively? - combination of right structure, right people (high-involvement organization?; global competitor structure? mixture?); foundation, tools for creating competitive, innovative organizations.

Walter Licht (1983). Working for the Railroad: The Organization of Work in the Nineteenth Century. (Princeton, NJ: Princeton University Press, 328 p.). Railroads--United States--Employees--History; Railroads--United States--Personnel management--History.

Cyril Curtis Ling (1965). The Management of Personnel Relations; History and Origins. (Homewood, IL: R. D. Irwin, 554 p.). Personnel management.

Fred Luthans, Carolyn M. Youssef, and Bruce J. Avolio (2006). Psychological Capital: Developing the Human Competitive Edge. (New York, NY: Oxford University Press, 256 p.). George Holmes University Distinguished Professor of Management (University of Nebraska at Lincoln); Assistant Professor, Department of Management (Bellevue University); Donald and Shirley Clifton Chair in Leadership, Department of Business Administration (University of Nebraska). Employee competitive behavior; Employee motivation; Employees--Psychology; Human capital--Psychological aspects; Management--Psychological aspects. New resource for competitive advantage, psychological capital; confluence of positive psychology movement, positive organizational behavior. 

Fritz Machlup (1984). The Economics of Information and Human Capital. (Princeton, NJ: Princeton University Press, 644 p.). Information theory in economics; Human capital.

Phillip Marvin (1973). The Right Man for the Right Job at the Right Time; The Executive's Guide To Tapping Top Talent. (Homewood, IL: Dow Jones-Irwin, 176 p.). Employees--Recruiting; Employee selection; Ability--Testing.

Douglas McGregor (2006). The Human Side of Enterprise (New York, NY: McGraw-Hill, 246 p. [orig. pub. 1960; annotated]). Founding faculty member of Sloan School of Management (MIT), Former President of Antioch College; Senior Research Scientist Sloan School of Management and Engineering Systems Division (MIT); Personnel management. McGregor's revolutionary Theory Y (contends that individuals are self-motivated, self-directed) influenced major management gurus; how today's leaders successfully incorporated McGregor's methods into modern management styles, practices to nurture leadership ability, create effective management teams, provide better feedback, achieve high performance, cultivate value-driven workplace.

Oscar W. Nestor (1986). A History of Personnel Administration, 1890 to 1910. (New York, NY: Garland, 214 p.). Personnel management--United States--History. Series: American business history.

Charles A. O'Reilly III, Jeffrey Pfeffer (2000). Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People. (Boston, MA: Harvard Business School Press, 286 p.). Industrial management--United States--Case studies; Human capital--United States--Case studies.

Jeffrey Pfeffer (1994). Competitive Advantage through People: Unleashing the Power of the Work Force. (Boston, MA: Harvard Business School Press, 281 p.). Personnel management--United States; Organizational behavior--United States; Competition--United States.

--- (1998). The Human Equation: Building Profits by Putting People First. (Boston, MA: Harvard Business School Press, 345 p.). Success in business; Corporate profits; Personnel management.

Joseph A. Raelin; with a new preface (1991). The Clash of Cultures: Managers Managing Professionals. (Boston, MA: Harvard Business School Press, 299 p.). Professional employees; Personnel management.

F. J. Roethlisberger and William J. Dickson (1939). Management and the Worker; An Account of a Research Program Conducted by the Western Electric Company, Hawthorne Works, Chicago. (Cambridge, MA: Harvard University Press, 615 p.). Personnel management; Psychology, Industrial; Research, Industrial. 

Robert H. Rosen with Lisa Berger; foreword by James A. Autry (1992). The Healthy Company: Eight Strategies To Develop People, Productivity, and Profits. (New York, NY: Putnam, 316 p.). Industrial management; Personnel management; Quality of work life; Success in business.

Hal F. Rosenbluth and Diane McFerrin Peters (1998). Good Company: Caring as Fiercely as You Compete. (Reading, MA: Addison-Wesley, 205 p.). CEO of Rosenbluth International, founded 1892, third-largest travel-management company in the world (5,000 employees). Personnel management--United States--Handbooks, manuals, etc.; Job satisfaction--United States--Handbooks, manuals, etc.

Theodore W. Schultz (1971). Investment in Human Capital; The Role of Education and of Research. (New York, NY: Free Press, 272 p.). Human capital; Education--Economic aspects.

David Schweiger (2002). M & A Integration: A Framework for Executives and Managers. (New York, NY: McGraw-Hill, 285 p.). Consolidation and merger of corporations; Personnel management; Human capital; Management.

Bradford D. Smart (2005). Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping A Players. (New York, NY: Portfolio, 562 p. [rev. ed.]). Industrial Psychologist and Consultant. Industrial management; Leadership; Employees--Recruiting; Teams in the workplace--Training of; Mentoring in business; Employee retention. 

 Richard C.S. Trahair; with a foreword by Abraham Zaleznik (1984). The Humanist Temper: The Life and Work of Elton Mayo. (New Brunswick, NJ: Transaction Books, 392 p.). Mayo, Elton, 1880-1949; Industrial sociology--United States; Industrial sociologists--United States--Biography.

Dave Ulrich (1997). Human Resource Champions: The Next Agenda for Adding Value and Delivering Results. (Boston, MA: Harvard Business School Press, 281 p.). Personnel management; Organizational change.

Dave Ulrich, Wayne Brockbank (2005). The HR Value Proposition. (Boston, MA: Harvard Business School Press, 316 p.). Professor at the University of Michigan School of Business; Clinical Professor of Business at the University of Michigan School of Business. Personnel departments; Personnel management.

ed. Dave Ulrich, Michael R. Losey, & Gerry Lake (1997). Tomorrow's HR Management: 48 Thought Leaders Call for Change. (New York, NY: Wiley, 387 p.). Personnel management; Human capital.

Robert H. Waterman, Jr. (1994). What America Does Right: Learning from Companies That Put People First. (New York, NY: Norton, 318 p.). Industrial management--United States--Case studies; Technological innovations--United States--Case studies.

Tony J. Watson (1977). The Personnel Managers: A Study in the Sociology of Work and Employment. ( Boston, MA: Routledge & Kegan Paul, 246 p.). Personnel management--Great Britain; Industrial sociology.

Ron Zemke,, Claire Raines, Bob Filipczak, Ron (2000). Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. (New York, NY: AMACOM, 280 p.). Diversity in the workplace--United States; Age groups--United States; Conflict of generations--United States; Supervision of employees.



Human Resource Executive Magazine                                                                                                                                                                                              Established in 1987, the premier publication focused on strategic issues in HR. Written primarily for vice presidents and directors of human resources, the magazine provides these key decision-makers with news, profiles of HR visionaries and success stories of  human resource innovators. Stories cover all areas of human resource management, including personnel, benefits, training and development, HR information systems, relocation, retirement planning, workplace security, and healthcare.

Human Resource Institute                                                                                                                                                                      

One of the world’s leading research institutes devoted to the practical and strategic management of people, the Human Resource Institute (HRI) is an academically based organization, founded in 1965 at the University of Michigan, whose mission is to promote strategic thinking regarding the major issues affecting the management of people today and the trends that are shaping the future.

Work in America Institute                                                                                                                                                                       

Mission is to advance productivity and the quality of working life through the principles of sound human resource practices which are applicable in all industries. Founded in 1975 by Jerome M. Rosow, Assistant Secretary of Labor under Nixon. Institute's studies support idea that best way to improve productivity is to give employees more say in decisions affecting their jobs.




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